You only need to log into the provider portal if you received a request to submit material for moderation.
Aka Pārongo is a collaboration across all WDCs. All requests will be visible in one place.
For users that have already created an account they can log in via the portal link here: akaparongo.ohuahumahi.nz
Simply enter your email and password and select Sign In.
If you have forgotten your password, you can use the Forgot your password? button
If you have not used Aka Pārongo before, you will need to set up an account using your unique email address at your organisation. Please head to the log in page via the link within the moderation request email or here https://akaparongo.ohuahumahi.nz.
Select the Sign up now button and complete the registration using your unique work email address and a password of your choosing, please do not register with a shared email account as we need to verify you.
If you see this message, we need to verify you. This should happen within a business day.
On the Dashboard you will be able to see any other Moderation contacts that are registered for your provider, if you notice that any of these contacts have left your organisation or their role has changed you are able to remove these.
Please only remove contacts if they no longer require access to the portal.
If there is a new Moderation Contact, then please get them to create an Aka Pārongo portal account.
Please contact the council about this request by selecting the Logo next to the request.
An email will appear with the council email address and subject line will contain the request number.
The council will ensure that the request records are updated, and the new contact is added.
In the instance where your email has changed but you are still with the same organisation, please contact the council or portal support, we must amend this on your account in the back end.
You can contact the council by selecting the Logo next to the request.
An email will appear with the council email address.
If you have left an organisation and need an account for a new organisation, you will need to sign up for a new account, please refer to the “How to create an account” instructions.
Users can view the status of each moderation request and submission on their dashboard here.
Supporting documents and samples should be uploaded separately.
The first file you upload may be slow as the system is creating records in our systems. You may experience an upload time of several minutes for very large files but if this is the case for smaller files, please let our technical team know [email protected]. The portal now allows submissions up to 3000MB.
To avoid uploading the same sample multiple times for standards where an integrated assessment was done, you can select the ‘Integrated’ option on the sample record. A selection box will appear with a list of the skill standards available on this moderation request. Select the other applicable skill standards the assessment was for and proceed with uploading the relevant files. The system will recognise the sample across all selected skill standards.
Please supply any notes that are relevant to the sample.
Note: If you are not seeing the integrated option then please contact the relevant Quality Assurance team so they can activate this option for you.
Online submissions are the easiest and safest way to share your material with us. We have staff working across the country so using mail can make it very difficult. Some WDCs will still accept submission by mail by courier.
If your Workforce Development Council accepts postal submissions and this evidence is not appropriate to be uploaded into the portal, you should still use the portal to a) advise us of postal submission b) upload all content that is suitable for the online submission.
To do this:
You may send a link in place of uploaded samples, please insert the link in the No Submission Details and/or Notes field
We understand that there may be a significant number of files that form one sample, so we have enabled the ability to upload a Zip file against the sample record.
We recommend you name these folders as ‘Skill Standard Number – Learner A’ or similar.
Once you have your zipped files you can upload these directly against the sample record.
If you inadvertently add a sample that was not required, you are able to remove this from the Skill Standard Samples page. Just select the sample and select the Remove button.
This is an optional field on the Sample record, some Quality Assurance Teams are requiring a proportion of sample to be from Māori learner’s assessments. Unless you are specifically asked by a Quality Assurance team to complete this information you can leave it blank.
When you Submit the request, the system will run a few checks to makes sure you have added everything that has been requested. If you have forgotten to upload a sample a warning message similar to the following will be presented.
Review the message and close it to return to the request to complete the missing samples and then you can try and submit again.
During your interaction with Aka Pārongo you may encounter warnings or error messages, such as this:
Please take a screen shot of the error message and record the following information to assist with troubleshooting.
You can then close the message and try again, if the connection has resumed you should not have any further issues, however if the issue persists, please email [email protected] with the information above.
If you can’t find what you are looking for here, please email [email protected].
